December 2015: Customer Service is King

  • By:jdhill
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“The goal as a company is to have customer service that is not just the best but legendary” (Sam Walton, founder of Walmart) In an increasingly competitive environment, keeping your customer base is a given for business survival. We also live in a world of increasing self-absorption – witness the “selfie” phenomenon – so giving good customer service becomes crucial. “Will you…

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